Tasting Room Assistant/Front Desk Agent

JOB DESCRIPTION

Now hiring a tasting room assistant/front desk agent for a prestigious distillery, steeped in rich Kentucky bourbon history and tradition! Qualified candidates must be at least 21 years old and able to walk/stand for long periods of time. The ideal candidates must be able to work weekends. They must have a friendly and outgoing demeanor and a professional image.

What You Can Expect :

  • Serve as the first point of contact, greeting guests upon arrival and processing tickets.
  • Handle credit card payments, verify guest identification, and process refunds as needed.
  • Communicate tour sizes and demographics to the tasting room and tour guides.
  • Book and adjust tour reservations and resolve guest concerns with the help of Tour Captains and the Guest Services Manager.
  • Set up and tear down the tasting rooms.

What You Bring to the Table :

  • A passion for spirits and exceptional customer service.
  • Strong communication and storytelling skills.
  • Flexibility to perform various roles and adapt to different tasks.
  • Basic computer skills.

LOCATION

Versailles, Kentucky 40383

PAY

$16 per hour